FAQs

Are your products Halal?

None of our products is certified as Halal; however, none of them contains any pork or alcohol ingredients.**(Halal is an Arabic word that means permissible. A Halal certified product means that the product is permissible or acceptable in accordance with Islamic law. In order for products to receive this certification, , they must be from an acceptable source such as a cow or chicken and slaughtered according to these laws).

How can I change my address/phone number in my recent order?

You can contact us through our support channels to assist you.

How can I get a discount code?

Please keep an eye on our social media pages as we announce once a coupon code is available.

How much does it cost to join a yalla.fit Loyalty Program?

Our Loyalty Program is Totally free! It is our way to say "Thank you" to our partners in success!

I did not find the serving scoop, what can I do?

Serving scoop shall be included, but may settle to the bottom of the tub during shipping. Kindly search deeper inside the powder. In case it is still missing, please contact us to assist you.

I need help with which product to choose?

You can contact our nutrition team on email: supportme@yalla.fit to assist you or you can book an appointment with our nutrition team by clicking on "whatsapp icon" at the bottom of any page on yalla.fit

Is there any cart/order quantity limitation?

Jordan : No quantity limitation or amount limitation.

When I received my order, the white sealing was not attached to the tub, it seems like the product was open!

Manufacturers use an organic glue to attach the white sealing to the tub; the organic glue itself is not as strong as normal glue. Therefore, it might easily be detached. We guarantee that the product you receive is new, has not been opened before and absolutely safe for consumption.

When will my order be delivered?

If you reside in Jordan then your order will be delivered same day within 2 - 5 working hours

Frequently Asked Questions